“Fix it!” Customers do not care about the organizational chart. They don’t care who’s department it is…all they want is their issue taken care of. So…we must “Fix it!” We’ll worry about the details later. (something short and sweet today…!)

“Fixin’ to about to clean up my room!”   These words were the answer from my daughter to the question  “What are you doing?”   I had to laugh!   “Fixin’ to about to…”   I’m getting ready to get ready to do something! Talk about procrastination! She was about 6 or 7 when she said this.  She is … More Fixin to about to

I was again going through my notes and things and came across the note Err on the Side of Action I don’t know why I wrote this down but when re-reading it just now I wish I could implant this into every teenager head.  (and many a non-teenager!)  It seems like a lot of folks … More Action!

I was doing a little research on something the other night and came across a list of things to look for when hiring someone.  One of the things on the list was: Hire those who aren’t afraid to be fired It made me stop and think…then re-read the list…then think some more.  I came to … More Ain’t Scared to be fired – You’re Hired!

Throwback Thursday – this is a post from my previous blog mattmunnell.blogspot.com from March 2014. I ran across it today and thought I would re-share… This is post I saw on another blog at qbq.com that struck a chord. Posted by John G. Miller(from http://qbq.com/young-man-please-step-away-from-the-wall/#more-7426) “Young man, please step away from the wall!” The college-age employee … More Young man, please step away from the wall!